Publication Details
Issue: Vol 2, No 10 (2025)
ISSN: 2997-9366
Abstract
Thise article explores how global hotel brands maintain high service standards through effective brand management systems. It highlights the role of brand culture, staff training, and international standards such as ISO 9001 and EFQM in ensuring consistent guest satisfaction. The author concludes that successful brand management unites quality, innovation, and customer trust, strengthening the competitiveness of hotels worldwide and in Uzbekistan.
Keywords
W Hotels
Holiday Inn
Brand Quality Manager