Publication Details
Abstract
In articles 20 and 21 of the 1945 Constitution of the Republic of Indonesia, civil servants are civil servants and government employees with work agreements who are appointed by civil service development officials and assigned tasks in a government position or entrusted with state duties and are paid according to statutory regulations. invitation. This research method uses descriptive with a qualitative approach. Data collection techniques used are interviews, observation and documentation. Sources of data were taken through the withdrawal of informants by purposive sampling totaling 12 people. After the data is collected, it is then analyzed using techniques including data reduction, data presentation, and data verification or drawing conclusions. The results of research on the performance of contract employees at the Balangan Service concluded that it was not optimal, it can be seen from: First, the quality aspect of the tidiness indicator is neat, which can be seen from the work results, which are neatly arranged. On the indicator of the accuracy of contract employees in carrying out tasks given by superiors, it is quite good. Second, the quality of the efficiency indicator is not efficient, the effectiveness indicator is not yet effective. Third, responsibility for indicators In accordance with the duties and functions carried out which can be seen from the duties of each field carried out by contract employees quite well but not optimally. The Facilities and Infrastructure indicators are not yet good, which still lacks facilities and infrastructure. On the behavioral indicators, it is good which can be seen from the behavior of employees in their daily work both at work. Fourth, cooperation on indicators, coordination between fellow employees on time or off time is quite good. On the indicators, coordination between subordinates and superiors outside or inside is quite good. Fifth, on indicators, overcoming problems is still lacking in overcoming problems. On creativity indicators, enough. The factors that drive the performance of the Balangan Regency Social Service employees are: first, the neatness in work results of the work of employees at the Balangan Regency Social Service are good where the piles of files on the desk are reduced and neatly arranged. Second, the level of education of employees, that level of education of employees according to their respective knowledge and insights can encourage the quality of employee work performance. Third, employees have expertise according to the field they are working on. Fourth, Good Communication Between Employees, communication among employees owned by employees is quite good, it's just that it's not fully maximized in communication because there are still co-workers who don't fully understand the tasks being carried out so that it makes co-workers lack communication, there are disputes like envy with the results done, so that employees lack communication. Factors hindering the performance of Balangan Regency Social Service employees, namely: First, there is still a lack of facilities due to the addition of employees so that their work is a little disrupted due to the narrow space to work and also the lack of a budget. Second, the performance capabilities of the employees provided by us are not entirely good. Third, the lack of motivation given to contract employees, where mistakes still occur in employee work, wages that are standard. Fourth, the lack of awareness or obligations of contract employees is not good because there are still contract employees who are late in completing their assignments, the reason why they don't complete it on time. The five obligations held by employees are still not good. To optimize the performance of employees at the Balaangan district social service, it is suggested to the head of the social service to direct the field head to clarify work flow control and employees who are direct supervisors to further clarify the work to be carried out. It is suggested to the heads of general and staffing departments to increase knowledge through conducting training for employees so that their ability to work increases in terms of knowledge at work. And to employees to pay more attention to their work carried out carefully.