Publication Details
Abstract
In the age of globalisation and mobility, the tourism and hospitality sector requires professionals that possess both linguistic proficiency and intercultural competence. Acquisition of foreign languages has emerged as a crucial factor in employability and proficient communication within this field. The incorporation of interactive technologies into foreign language instruction has been progressively examined to address the requirements of students in vocational and tourism-oriented institutions. This educational transition prioritises learner-centred, competency-based methodologies that equip students for professional communication. Despite the increasing significance of interactive approaches, empirical evidence on how particular kinds of interactivity improve communicative skill among learners in tourism-related fields remains restricted. This study seeks to examine the impact of multimedia and interactive pedagogical approaches on enhancing communicative skills in foreign language instruction for students in tourism and hospitality. The study reveals that interactive learning—via games, simulations, digital tools, online communication, and mobile applications—converts students from passive recipients into active participants. It also indicates that upperclassmen prioritise multilingual competency more, although variations in language preferences and perceived significance across academic years are not statistically significant. The study provides a detailed comprehension of interactivity as an educational concept and a practical instrument, incorporating cognitive, technological, and dialogic aspects to improve language and professional readiness. Advocating for multilingual education and interactive pedagogy from an early age is crucial for cultivating effective communication, intercultural competence, and professional preparedness in tourism and other global sectors.