Detail Publikasi
Abstrak
This article examines the improvement of organizational and economic mechanisms aimed at increasing the efficiency of retail services in the service industry. The study applies a systematic approach to analyze the key factors influencing the economic performance of retail enterprises, with particular emphasis on service quality, customer satisfaction, and competitiveness. The research substantiates the role of organizational tools such as service standardization, personnel management, digital control, and innovative service organization, alongside economic instruments including pricing policy, cost management, logistics optimization, incentive systems, service monetization, and performance-based KPI evaluation. The interaction between financial and non-financial indicators is analyzed to assess service efficiency comprehensively. The findings demonstrate that the integrated application of organizational and economic mechanisms enhances operational efficiency, increases customer loyalty, optimizes resource utilization, and strengthens the sustainable economic growth and competitive position of retail service enterprises.