Publication Details
Abstract
This article develops and theoretically substantiates a didactic management model for employee medical examination processes based on digitalisation, incorporating a three-layer IT architecture (presentation, business logic, and data layers) and an integrated mechanism for economic efficiency evaluation. The relevance of the study is determined by the systemic shortcomings of the traditional paper-based medical records model: excessive time and administrative costs, high probability of documentation errors, and the absence of analytical tools for the timely detection of deviations in employees' health status. The proposed architectural model of the medical examination management system (MEMS) is implemented as a microservices application with cloud data storage and API integration with HR and governmental medical information systems. The model was validated in eight organisations of the Republic of Uzbekistan with a total workforce of 3,740 employees. The experimental results confirmed the high operational and economic effectiveness of the proposed solution: the average processing time per medical examination decreased by 71.2% (p < 0.001), administrative costs fell by 65.8% (p < 0.01), and the return on investment index (ROI) reached 218% during the second year following implementation. The findings offer practical value for organisational managers, digital transformation specialists, and policymakers in the field of occupational health.