Publication Details
Issue: Vol 9, No 4 (2026)
ISSN: 2576-5973
Abstract
This article analyzed organizational and economic mechanisms for developing long-term customer relationships in the B2B textile market. The study integrated commitment-trust theory, network approach, and relationship marketing concepts. An empirical assessment was conducted based on Uzbekistanʼs textile export indicators. A conceptual model was developed, including institutional trust, contractual-legal, digital-information, and financial-economic mechanisms. The model was proposed to enhance partnership stability, improve export efficiency, and strengthen long-term customer relationships in B2B markets.
Keywords
B2B Marketing
Textile Industry
Long-Term Partnership
Trust
CRM
Export
Contracts