Publication Details
Issue: Vol 1, No 3 (2024)
ISSN: 2997-9404
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Abstract

This article discusses the principles and factors that influence the efficiency and quality of tax administration. It emphasizes the importance of continuous tax oversight of taxpayers, the role of administrators’ productivity, and the technical and organizational aspects that impact the effectiveness of the tax process. Key indicators for evaluating the quality of tax administration include taxpayer satisfaction, dispute resolution efficiency, and the degree of digitalization in the system.

Keywords
Tax administration efficiency productivity taxpayer satisfaction tax compliance administrator performance digitalization technical equipment