Publication Details
Issue: Vol 3, No 10 (2022)
ISSN: 2690-9626
Abstract
The article is devoted to the research of the quality of services in retail trade enterprises and its characteristics, requirements for the quality of services, criteria for the quality of service and the main directions of the quality of services of retail trade enterprises and develops recommendations for the increase of the quality of services in retail enterprises.
Keywords
service economy
retail trade
service quality
competitive advantage
service process
consumers