Publication Details
Issue: Vol 4, No 11 (2022)
Pages: 1-8
ISSN: 2620-6269
Abstract
this article examines the main trends observed in the field of retail banking services, their nature and impact on transformational processes. In addition, a dynamic analysis of the results of the activity of the "Monzo" bank, which specializes in providing retail banking services, was carried out. On the basis of the conducted research, relevant conclusions and proposals were developed.
Keywords
retail banking
trends
dynamic analysis
transformation processes
payments
mobile applications