Publication Details
Journal: Central Asian Journal of Innovations on Tourism Management and Finance
Issue: Vol 6, No 4 (2025)
Pages: 1480-1483
ISSN: 2660-454X
Check on Google Scholar DOI: 10.51699/cajitmf.v6i4.1017 Visit Article Page

Abstract

This article investigates digital transformation processes in Uzbekistan's telecommunications sector, focusing on the activities of ‘Uzbektelecom’ JSC. It examines modern technologies including 5G, Big Data, cloud computing, and CRM systems and their impact on service efficiency improvement. A method for assessing regional disparities in digitalization using a ‘Digital Asymmetry Matrix’ along with an econometric forecasting model is presented. The results highlight the need for comprehensive adoption of innovations to strengthen the country’s digital economy.

Keywords
Digitalization Telecommunications 5G Big Data Cloud Services CRM Efficiency Digital Transformation Regional Disparities Econometric Modeling
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