Publication Details
Issue: Vol 22, No (2025)
Pages: 62-64
Abstract
HR is crucial in tourism for building a motivated and skilled workforce through strategic recruitment, training, and employee support, which directly enhances customer service and business success. By effectively managing employees, HR ensures high-quality service, improves guest satisfaction, and maintains a positive work environment, ultimately contributing to a company's competitiveness and overall goals.
Keywords
Tourism
service
guest satisfaction
training
staff