Publication Details
Abstract
The paper explores the significance of modernizing banking operations through the swift adoption of scientific and technological progress, particularly in information technologies (IT). It highlights the global impact of technological advancements on the competitiveness of banks, emphasizing improvements in formal documentation, expedited cash transactions, and expanded customer bases. The term "banking technologies" encompasses diverse elements, including software solutions and communication tools. Theoretical perspectives view banking technology as a convergence of disciplines, while functional dimensions include the use of technical tools, modern computer programs, and error management. The implementation of banking technologies transforms banking operations, influencing leaders, staff, and competition. Various technologies such as ATMs, mobile banking, and internet banking are explored, showcasing their impact on accessibility, convenience, and global reach. The utilization of modern digital information technologies provides a competitive advantage, reduces costs, increases efficiency, and enhances overall banking services. Overall, the study underscores the pivotal role of technology in banking, contributing to competitiveness, efficiency, and customer satisfaction.