IMPLEMENTATION ONLINE SINGLE SUBMISSION SYSTEM IN INCREASE PUBLIC SERVICES AT THE INVESTMENT AND SERVICES OFFICE INTEGRATED ONE-STOP SERVICE (DPMPTSP) REGENCY SIDOARJO
Ardita Kirana Putri; Isna Fitria Agustina
Objective: This study aims to analyze the implementation of the Online Single Submission (OSS) system at the Investment and Integrated One-Stop Services Office (DPMPTSP) of Sidoarjo Regency in enhancing the quality of public services, particularly...