Metadata Artikel Central Asian Journal of Innovations on Tourism Management and Finance

This study investigates the development of customer relationship management (CRM) strategies tailored for small businesses, focusing on fostering long-term customer loyalty and enhancing service quality. While the retention of existing clients and...

In an increasingly competitive global marketplace, promotional strategies have become essential tools for organizations to influence consumer perceptions and sustain market presence. Promotion is not merely about advertising it shapes how consumer...

This article focuses on improving the management system of small industrial zones in the Khorezm region of Uzbekistan. The study aims to identify the main challenges hindering the effective operation of these zones and propose practical solutions ...

In the context of the radical modernization of Uzbekistan’s economy, enhancing the competitiveness of service enterprises has become a strategic objective. Despite the growing significance of the service sector, its development is constrained by o...

This study was conducted to establish the relationship between customer dissatisfaction, service delivery delays, and declining customer patronage at United Bank for Africa (UBA) Plc, Aka Road, Uyo, Akwa Ibom State, Nigeria, as a result of service...

The efficient management of public funds is a core pillar of modern public administration. As digital technologies advance, their integration into treasury systems has become essential for enhancing financial transparency, accountability, and oper...

For road construction companies, financial sustainability has become a critical factor in determining operational success and long-term survival, particularly in infrastructure-dependent and economically unstable countries like the Middle East and...

This study explores the interplay between carbon economics and the environmental implications of abolishing individually-owned local crude oil refineries in Emohua Local Government Area of Rivers State, Nigeria. Against the backdrop of Nigeria's c...

This paper presents a comprehensive review of the marketing positioning strategy of Telekom Malaysia (TM), the longest-established and most dominant telecommunications company in Malaysia. Since its inception in 1946, TM has evolved into the marke...

The rapid evolution of urban service systems in the 21st century reflects broader transformations in infrastructure, governance, and technology. While smart cities promise enhanced efficiency and sustainability, significant disparities persist in ...