QUALITY OF ADMINISTRATIVE SERVICES THROUGH THE E-PAK LADI PROGRAM IN CANGKRINGMALANG VILLAGE, PASURUAN REGENCY
Ach Suaedi; Hendra Sukmana
Objective This study aims to determine the quality of administrative services through the E-Pak Ladi program in Cangkringmalang Village, Pasuruan Regency. The research focuses on evaluating five dimensions of public service quality: tangibles, rel...