COMMUNITY SATISFACTION INDEX FOR SERVICES AT THE HULU SUNGAI UTARA DISTRICT REGIONAL LIBRARY
Junaidi Junaidi; Rina Emilyana; Siti Rabiah
Objective: This study aims to evaluate the level of community satisfaction with the services provided by the Hulu Sungai Utara District Regional Library and determine the Community Satisfaction Index (IKM) based on several service indicators. Meth...