ANALYSIS OF WAITING TIME AND HUMAN RESOURCES COMPETENCE TOWARDS CUSTOMER SATISFACTION AT MAYANG COMMUNITY HEALTH CENTER (A LITERATURE STUDY OF HUMAN RESOURCES MANAGEMENT)
Hamid Dwi Supriyanto; Toni Herlambang; Haris Hermawan
Objective: This article reviews the effect of waiting time, friendliness of officers, and competence of officers on customer satisfaction at Mayang Health Center. Method: The method of writing this scientific article is with qualitative methods an...