Analysis of the Influence of Service Quality on Service User Satisfaction at the Department of Investment and One Door Integrated Services in Manado City
Susan Lily Lumingkewas; Altje Tumbel; Willem JFAlfa Tumbuan
The purpose of this research to analyze Empathy, Tangible, Reliability, Assurance and Responsiveness Simultaneous effect on people's satisfaction at the Investment Service and One Stop Integrated Service in Manado City. The results of this study a...